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Inquiry Form

Dear Customer,
We are pleased to receive your feedback and inquiries by filling out the form below. We will contact you within 5 working days, and the response time may vary depending on the nature of the inquiry/complaint.

Contact Address

  • Address:

    Dubai - Baghdad Street - Al Qusais 1

  • P. O Box:

    4409

  • Working Hours

    Monday to Thursday 07:30 AM to 3:30 PM and Friday 07:30 AM to 12:00 PM, Saturday and Sunday are official holidays.

  • Working Hours for the Call Center

    Monday to Thursday 07:30 AM to 3:30 PM and Friday 07:30 AM to 12:00 PM, Saturday and Sunday are official holidays.

  • Address:

    Abu Dhabi - Bani Yas City, East 3

  • P. O Box:

    281

  • Working Hours

    Monday to Thursday 07:30 AM to 3:30 PM and Friday 07:30 AM to 12:00 PM, Saturday and Sunday are official holidays.

  • Working Hours for the Call Center

    Monday to Thursday 07:30 AM to 3:30 PM and Friday 07:30 AM to 12:00 PM, Saturday and Sunday are official holidays.

Contact us throuh the below channels

Among the most important facilities available at the Ministry's Customer Happiness Center:

  • Free parking designated for visitors in general, with special parking allocated for people of determination and pregnant women.
  • Providing facilities for people of determination, such as a wheelchair and a ramp.
  • Waiting area for women and people of determination
  • Priority service system
  • Wireless internet
  • A business center equipped with the latest computers, tablets and printers
  • Hospitality