Reporting an Abuse Back Service Fees Free service Start Service Service Info Process Conditions Help Service Usage Service Description A service provided to individuals subjected to abuse in all its forms, in order to preserve their safety and provide them with the necessary support. You must create a personal profile to benefit from this this service by clicking this link Or you can quickly register your abuse report/complaint by clicking this link The expected time to obtain the service is within one working day of receiving the call. Point of Service Delivery Social Protection Department The Target Audience All Community Individuals Documents Required Copy of emirates ID card Medical report (if any) Court ruling (if any) Service Delivery Channels The Social Protection Department receives reports and complaints through: website smart app • Call Center: 800623 Child Protection Unit: 056 1776832 • CPU@mocd.gov.ae • Quality@mocd.gov.ae Channel to get the Service • Telephone. • E-mail. • Personal attendance (if necessary). Service Code CAR Steps to implement the service 1. Submitting the application through the service delivery channels. 2. The customer receives a message upon the receipt of his application. 3. The concerned team will process the request 4. Notifying the customer during the application processing stages. 5. To follow up on the status of the application by: Call Center 800623 website smart app Service Conditions and Requirements Anyone who has been abused or whose rights have been violated or who witnessed the incident can report it. With reference to any party to which the applicant has previously notified the same complaint. Help You can view the video that explain the submission steps in addition to filling the offline form. Site Registration Manual File Name : Registration Guide In A Smart Website2 File size : 1.93 MB File Type : PDF Smart E-Services Guide File Name : Smart E-Services Guide File size : 1.66 MB File Type : PDF Total Requests Submitted According to last five years Enquiries TOLLFREE: 800623 Total Requests Since Service Activation Closed : 484 Submitted : 741 Rate Service Card Be the first to rate! Service last updated on Wednesday، 11 January 2023 08:04 AM