Global Star Rating System for Services Global Star Rating System for Services
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Request a replacement of Damaged or Lost Card

  • Service Description

    Issuance of a bank card granted to the beneficiary of social security to be able to receive social assistance through an ATM.

    You must create a personal profile to benefit from this this service by clicking this link

  • Point of Service Delivery

    Social Security Department- Customers Happiness Centers

  • The Target Audience

    Beneficiaries of social security and those who meet the conditions to be eligible for social assistance

  • Documents Required

    • Emirates ID for the Social Security Beneficary
  • Service Delivery Channels

    Customer Happiness Centers - Website - Smart Application.

  • Channel to get the Service

    • from the customer happiness centers
  • Service Code


  • Service Director

    • Aid disbursement section of the Social Security Administration.
  • Service Site

    Customer Happiness Centers - Website - Smart Application.

  • Steps to implement the service

    • Submit the application via the smartphone or the website of the Ministry.
    • The researcher processes the application and verifies the identity of the applicant.
    • The form for issuing a card is to be filled out through the website•
    • The concerned department verifies the validity of the request and sends it to the bank•
    • After the card is issued by the bank, it is sent to service centers by representatives•
    • The beneficiary goes to the center to receive the card, provided that he presents the original identity of the owner of the assistance and signs the form to receive the card.

  • Service Conditions and Requirements

    • To be a major beneficiary of social assistance


You can view the video that explain the submission steps in addition to filling the offline form.

Total Requests Submitted According to last five years

Service last updated on Sunday، 07 November 2021 08:23 AM